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Notice

Notice

The 7pm - 9pm sessions of programme Lullabies on 5 August 2025 (Tue) at The Theatre, East Kowloon Cultural Centre will open as scheduled.

 

Ticket holders affected by the adverse weather and cannot attend on 5 August 2025 (Tue) may select to attend alternative session.

 

Ticket holders may:

  • Phone call at 3166 2800 during office hours (10am – 10pm)
  • Whatsapp to 9684 8429
  • Email to ekcc@lcsd.gov.hk (for alternative session)

 

To register alternative session, the following information is required:

  • Time of session affected
  • Number of ticket(s)
  • Contact information

 

We will contact you about the arrangement shortly.



East Kowloon Cultural Centre
Website: https://www.ekcc.hk/en/
Facebook: https://www.facebook.com/EKCC.HK/
Instagram: https://www.instagram.com/ekcc.hk/
Programme Enquiries: 3166 2800 (10am – 10pm) / ekcc@lcsd.gov.hk  

The 11:30am – 1:30pm sessions of programme Lullabies on 2 August 2025 (Sat) at The Theatre, East Kowloon Cultural Centre will open as scheduled.

 

Ticket holders affected by the Black Rainstorm Warning Signal and cannot attend on 2 August 2025 (Sat) may select to attend alternative session.

 

Ticket holders may:

  • Phone call at 3166 2800 during office hours (10am – 10pm)
  • Whatsapp to 9684 8429
  • Email to ekcc@lcsd.gov.hk (for alternative session)

 

To register alternative session, the following information is required:

  • Time of session affected
  • Number of ticket(s)
  • Contact information

 

We will contact you about the arrangement shortly.



East Kowloon Cultural Centre
Website: https://www.ekcc.hk/en/
Facebook: https://www.facebook.com/EKCC.HK/
Instagram: https://www.instagram.com/ekcc.hk/
Programme Enquiries: 3166 2800 (10am – 10pm) / ekcc@lcsd.gov.hk  

The East Kowloon Cultural Centre will start accepting applications for Ordinary Booking from 1st August onwards.  Booking periods available for applications are as below:

 

  • The Hall, The Theatre, The Turns, The Beats and The Lab: March – August 2026
  • Incubators: January – February 2026

 

Please click here for details.

Affected by Typhoon Wipha and Black Rainstorm Warning Signal earlier, ticket holder(s) of the affected sessions listed below who have not attended any of the alternative sessions may apply for refund:

20 July 2025 (Sun) 11:30am    2 August 2025 (Sat) 11:30am
20 July 2025 (Sun) 12:30pm 2 August 2025 (Sat) 12:30pm
20 July 2025 (Sun) 1:30pm 2 August 2025 (Sat) 1:30pm
20 July 2025 (Sun) 7pm 5 August 2025 (Tue) 7pm
20 July 2025 (Sun) 8pm 5 August 2025 (Tue) 8pm
20 July 2025 (Sun) 9pm 5 August 2025 (Tue) 9pm

Refund arrangement is as follows:

For payment made by Visa, Mastercard, American Express, UnionPay, Alipay, WeChat Pay or mobile payment through electronic wallet where applicable:
Refund shall automatically be handed by Maoyan through the same method previously used to purchase the ticket according to the latest record of URBTIX in around 60-80 days.

For payment made by Cash (HK currency only), Octopus or FPS:
Please apply your refund with original intact ticket(s) (with stubs) at the URBTIX Maoyan Customer Service Centre during office hours from 25 August (Mon) to 24 September 2025 (Wed). Upon the receipt of returned tickets, refund will be deposited to the designated ban account provided by the ticket holders via FPS or bank transfer.

URBTIX Maoyan Customer Service Centre
Address: Unit 1418, 14/F, Leighton Centre, 77 Leighton Road, Causeway Bay, Hong Kong
Office hours: Mon – Fri, 10am – 7pm

Service charges of ticket purchase and ticket delivery are non-refundable.


Ticketing Enquiries and Customer Service: 3166 1100 (10am – 8pm) / urbtix@maoyan.com.hk
Programme Enquiries: 3166 2800 (10am – 10pm) / ekcc@lcsd.gov.hk  
One-stop Performing Arts Web Portal
From now on, you can easily find and subscribe to information of programmes presented or sponsored by the Leisure and Cultural Services Department – all in one place! 
2025.07.31
Booking application opens in August

The East Kowloon Cultural Centre will start accepting applications for Ordinary Booking from 1st August onwards.  Booking periods available for applications are as below:

 

  • The Hall, The Theatre, The Turns, The Beats and The Lab: March – August 2026
  • Incubators: January – February 2026

 

Please click here for details.


2025.08.22
【Ticket Refund Arrangement】"Lullabies"
Affected by Typhoon Wipha and Black Rainstorm Warning Signal earlier, ticket holder(s) of the affected sessions listed below who have not attended any of the alternative sessions may apply for refund:

20 July 2025 (Sun) 11:30am    2 August 2025 (Sat) 11:30am
20 July 2025 (Sun) 12:30pm 2 August 2025 (Sat) 12:30pm
20 July 2025 (Sun) 1:30pm 2 August 2025 (Sat) 1:30pm
20 July 2025 (Sun) 7pm 5 August 2025 (Tue) 7pm
20 July 2025 (Sun) 8pm 5 August 2025 (Tue) 8pm
20 July 2025 (Sun) 9pm 5 August 2025 (Tue) 9pm

Refund arrangement is as follows:

For payment made by Visa, Mastercard, American Express, UnionPay, Alipay, WeChat Pay or mobile payment through electronic wallet where applicable:
Refund shall automatically be handed by Maoyan through the same method previously used to purchase the ticket according to the latest record of URBTIX in around 60-80 days.

For payment made by Cash (HK currency only), Octopus or FPS:
Please apply your refund with original intact ticket(s) (with stubs) at the URBTIX Maoyan Customer Service Centre during office hours from 25 August (Mon) to 24 September 2025 (Wed). Upon the receipt of returned tickets, refund will be deposited to the designated ban account provided by the ticket holders via FPS or bank transfer.

URBTIX Maoyan Customer Service Centre
Address: Unit 1418, 14/F, Leighton Centre, 77 Leighton Road, Causeway Bay, Hong Kong
Office hours: Mon – Fri, 10am – 7pm

Service charges of ticket purchase and ticket delivery are non-refundable.


Ticketing Enquiries and Customer Service: 3166 1100 (10am – 8pm) / urbtix@maoyan.com.hk
Programme Enquiries: 3166 2800 (10am – 10pm) / ekcc@lcsd.gov.hk  

2025.02.24
Performing Arts Events • Venues
One-stop Performing Arts Web Portal
From now on, you can easily find and subscribe to information of programmes presented or sponsored by the Leisure and Cultural Services Department – all in one place! 

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ACCESSIBILITY

Foreword
Barrier-free Facilities
Baby Caring & Breastfeeding Facilities

Accessibility

To promote Arts-for-All, the East Kowloon Cultural Centre has been providing accessible facilities and services catering to the needs of people with disabilities and encouraging their participation in cultural and arts activities.  Staff members (including front-of-house and stage managers) are always ready to render appropriate assistance if required.

Enquiries
The Access Officer of this venue is Ms. Joyce KO, Manager (East Kowloon Cultural Centre)4, who can be contacted at 3166 2807.  During non-office hours, please contact the Information Counter at 3166 2800. 

Barrier-free Facilities

To facilitate the general public with different needs to participate in cultural and arts activities, the East Kowloon Cultural Centre provides the following barrier-free facilities for people with disabilities:


Public Area
  • Accessible Information Counter with induction loop system
  • Braille and tactile maps, tactile guide paths for visually impaired
  • Tactile-braille indicators and voice-announcement device in the passenger lifts
  • Audio and visual signals of the emergency alarm system
  • Accessible and universal toilets
  • Automatic doors and ramps at main entrances for wheelchairs users
  • Self-service ticketing kiosks for wheelchairs users

Hiring Facilities

  • Seating areas for wheelchair users and their minders, and induction loop system for hearing-impaired at the auditorium of the major performance facilities
  • Accessible toilets at the backstage areas of the major performance facilities
  • Accessible lifts to access the backstage areas of the major performance facilities
  • Accessible dressing rooms and lifting platforms for hirers at The Hall, The Theatre and The Lab
  • Audio and visual signals of the emergency alarm system
 

Baby Caring & Breastfeeding Facilities

To support the Government’s initiative in promoting breastfeeding, the East Kowloon Cultural Centre provides baby caring and breastfeeding facilities.  Staff members are always ready to render appropriate assistance if required.


Baby Care Room
  • Located on 1/F
 
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