Affected by Typhoon Wipha and Black Rainstorm Warning Signal earlier, ticket holder(s) of the affected sessions listed below who have not attended any of the alternative sessions may apply for refund:
20 July 2025 (Sun) 11:30am
2 August 2025 (Sat) 11:30am
20 July 2025 (Sun) 12:30pm
2 August 2025 (Sat) 12:30pm
20 July 2025 (Sun) 1:30pm
2 August 2025 (Sat) 1:30pm
20 July 2025 (Sun) 7pm
5 August 2025 (Tue) 7pm
20 July 2025 (Sun) 8pm
5 August 2025 (Tue) 8pm
20 July 2025 (Sun) 9pm
5 August 2025 (Tue) 9pm
Refund arrangement is as follows:
For payment made by Visa, Mastercard, American Express, UnionPay, Alipay, WeChat Pay or mobile payment through electronic wallet where applicable: Refund shall automatically be handled by Maoyan through the same method previously used to purchase the ticket according to the latest record of URBTIX in around 60-80 days.
For payment made by Cash (HK currency only), Octopus or FPS: Please apply your refund with original intact ticket(s) (with stubs) at the URBTIX Maoyan Customer Service Centre during office hours from 25 August (Mon) to 24 September 2025 (Wed). Upon the receipt of returned tickets, refund will be deposited to the designated ban account provided by the ticket holders via FPS or bank transfer.
URBTIX Maoyan Customer Service Centre Address: Unit 1418, 14/F, Leighton Centre, 77 Leighton Road, Causeway Bay, Hong Kong Office hours: Mon – Fri, 10am – 7pm
Service charges of ticket purchase and ticket delivery are non-refundable.
One-stop Performing Arts Web Portal From now on, you can easily find and subscribe to information of programmes presented or sponsored by the Leisure and Cultural Services Department – all in one place!
2025.09.30
Booking application is now open
The East Kowloon Cultural Centre is accepting applications for Ordinary Booking now. Booking periods available for applications are as below:
The Hall, The Theatre, The Turns, The Beats and The Lab: March – October 2026
One-stop Performing Arts Web Portal From now on, you can easily find and subscribe to information of programmes presented or sponsored by the Leisure and Cultural Services Department – all in one place!